Employment Opportunities

Showroom Coordinator

Location:

Burlington, MA

Position Status:

Available

Date Posted:

October 11, 2019

Supply New England is seeking a Showroom Coordinator in our Kohler Signature Store in Burlington, MA.  This is an entry-level position with potential for growth.  Future opportunities as a full Bath and/or Kitchen Design Consultant, with certification available through our Education Reimbursement Program, within one of our 9 New England showrooms.

Responsibilities:

  • Greet & qualify all customers coming in, monitor customer flow
  • Use Microsoft Teams to communicate with staff
    • Assign customer to appropriate consultant
    • Monitor customer flow incl wait times & appointments
    • Send out daily follow-up emails
  • Create Mood Boards, Customer Presentations, & Sample Boxes for consultants
  • Create Spec Books for Consultants
  • Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
  • Assist customers with tasks such as:
    • Taking a payment
    • Checking order status
    • Smaller transactional sales (ie, toilet seat, accessories, etc)
  • Assist with sample requests for projects
  • Work with Customer Support Specialist to assist customers with returns, etc.
  • Create contracts for design services
  • Prepare the showroom for opening and closing. Turn on/off lighting, clean and maintain active displays, clear samples & prepare work surfaces for the next business day, etc.
  • Help store manager with daily agenda & keeping associates on schedule as requested
  • Answer phones & assist callers
  • Work with manager & staff to monitor showroom maintenance
  • Monitor, organize, and maintain showroom samples, literature & printed assets
  • Organize and maintain back office
  • Order supplies for showroom
  • Must be willing to do occasional travel for training and events - must have a valid driver's license and personal vehicle.

The ideal candidate must possess:

  • General computer knowledge (MS Office, Adobe Acrobat, internet searching etc)
  • Organizational Skills
  • Detail-orientated
  • Ability to multi-task

Requirements:

  • Minimum - Associates Degree in Interior Design or related field or comparable experience

 

Full-time position 40 hours per week (including Saturdays)

Benefits package includes Medical and Dental Insurance, 401K, Long Term Disability, Paid Time Off, and more.

 

Applicants, please forward your resume to Amber Clair in Human Resources, at aclair@supplyne.com

How to Apply for this Position

Candidates interested in Warehouse positions should fill out our Employment Application. Those interested in our Driver positions should fill out the Driver Application. Warehouse and Driver applicants need to apply in person to the corresponding branch of the job posting. Office staff should submit a copy of their resume and cover letter to our headquarters in Attleboro, MA. Supply New England is an equal opportunity employer.