Showroom Coordinator – Martha’s Vineyard
Location: Edgartown, MA
Date Posted: October 13, 2025
Summary/Objective
The Showroom Coordinator role offers an opportunity to acquire experience in design, customer service, & sales. We create an elevated experience for every client from the moment a client walks in the door. We strive to provide a delightful experience for our clients while enriching the skill-level of our team. We have created an approach to training that encompasses design, organization, product knowledge, and sales to make for an unparalleled opportunity.
- MUST LIVE ON THE ISLAND OF MARHTA’S VINEYARD
Showroom Support
- Greet & qualify all customers coming in
- Answer phones & assist callers
- Manage Waitwhile app and Showroom Calendar
- Use Microsoft Teams to communicate with staff
- Work with manager & staff to monitor showroom maintenance
- Monitor, organize, and maintain showroom samples, literature & printed assets
- Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
- Organize and maintain back office or dedicated office supplies storage area
- Create Spec Books for Consultants
- Create Mood Boards, Customer Presentations, & Sample Boxes for consultants
- Create contracts for design services
- Assist designers with plans & elevations using applicable design software (ie, 2020, Chief Architect, SketchUp) including adding color/accessories/decorative items, details & notes, creating perspectives, etc
- Assist customers with tasks such as:
- Taking payments/returns
- Checking order status
- Smaller transactional sales
- Assist with sample requests for projects
- Assist store manager with daily agenda & keep associates on schedule as requested
- Order supplies for showroom
- Prepare the showroom for opening and closing.
- Excellent written and oral communication skills
- Professional phone/email etiquette
- Self-motivated and possess the ability to complete tasks on-time with little supervision
- Ability to multi-task in fast-paced environment
Required Education and Experience
- High School Diploma
- Degree in Interior Design or related a plus
- Strong knowledge of various computer applications
- Microsoft Office 365; Outlook, Teams, PowerPoint, Excel
- Experience with graphic or home design/architecture software a plus
- Retail or other sales experience a plus
- Must have interest in interior design and home décor