Value Added Service Team

We are not your average supply house.

What Sets Us Apart?

When you purchase a product from Supply New England, not only do you get the best of the best, but you also receive exceptional support. In choosing us as your supplier, you will realize very quickly just how much we differ from our competitors – we are not your average supply house.

Not only do we set you up with our Design Team for a personalized work, but you are also able to meet with our ProSales Team to get an idea about products we suggest for each job, as well as gaining access to our Technical Support Team who can assist with any issues you may face.

At SNE, we take pride in what we do and offering our customers the best in the business will always be a top priority of ours. We make it our job to present your company with the tools and resources necessary to promote efficiency, ultimately leading to lasting relationships with your existing and future clientele.

    Design Team

Our design team is made up of the best in the industry and they work hard to provide our customers with top quality heating and air conditioning designs. From snow melt systems to radiant layouts, they will work with you directly to develop a plan that fits your lifestyle and can even assist in bringing it to life! No one system fits every project, but we make sure the product we suggest is ideal for the application you desire.

We take care of you every step of the way, from designing the core elements of a project to showing you the proper way to execute. Our design team is always available to give you a run-down of your project plans before anything is finalized to ensure all work is done in compliance with industry standards while keeping your needs in mind.

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    Technical Support Team

Even after purchase, we are right there to offer a helping hand. Any questions or concerns you may have about our products or services we provide; our Technical Support Team makes it their priority to handle in a timely manner.

We offer a wide range of assistance, no matter your location. Our team can help troubleshoot products while you’re in the field, offer guidance with programming issues, walk you through solutions to handle any wiring mishaps or any other concerns you may have. They are ready to assist with everything you need from the initial purchase of a product to questions that happen to come up afterwards. We will do everything we can to give you the peace of mind necessary to do your job well. This all comes at no additional cost to you or your company. When you purchase a product from Supply New England, the support we provide is always included.

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    Pro Sales Team

At Supply New England, our Pro-Sales Team is well versed in every product we offer from every manufacturer we work with. Even if they don’t have the answer on hand, they sure know where to find it. With their expertise and experience, you will have everything you need to make a decision that suits your company’s needs best. Our ProSales Team is always on standby, ready to answer any and all questions you may have.

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