Design Consultant – Martha’s Vineyard

Company:
Supply New England is a well-established company which provides plumbing, heating, cooling and generator equipment and supplies for contractors throughout southern New England.

Summary/Objective
The Design Consultant position at Supply New England’s Kitchen & Bath Galleries offers an opportunity to enhance your experience in design, customer service, & sales. At the Kitchen & Bath Galleries, we offer our customers more than the average kitchen & bath showroom. We create an elevated experience from the moment a client walks in the door.

Location: Edgartown, MA  MUST RESIDE ON THE ISLAND OF MARTHA’S VINEYARD

Design Consultant Responsibilites:

• Warmly greet and welcome all customers entering the showroom.
• Always present a polished and professional image.
• Qualify customers to efficiently identify how Supply New England can meet their needs.
• Maintain a thorough knowledge of all products offered by Supply New England.
• Present bids/quotes/designs/plans/specifications/information to clients in a timely manner.
• Maintain communication with customers as needed & requested. Return all calls, emails, etc. promptly, within working hours.
• Provide layouts/elevations, specifications, mood boards and installation instructions as needed.
• Follow the customer qualification, presentation and closing methods of the company.
• Track order status using the purchasing process in Eclipse and using vendor partner websites where applicable.
• Procure and ship product as needed.
• Stay current on stocking and inventory levels to maximize sales and provide solutions for the client.
• Continuously meet and exceed sales goals as outlined for the individual consultant.
• Promote all Supply New England events and sales promotions as required.
• Maintain relationships with trade contacts to sustain repeat business.
• Pursue new trade contacts & leads to create new business.
• Additional tasks and projectrs as needed.

Kitchen Design (if applicable):

• Assist customers in designing their kitchen and/or other-room cabinetry layouts
• Travel to jobsite to collect field measurements.
• Create designs and drawings in a timely manner using 2020 and/or Chief Architect.
• Execute kitchen contracts & all applicable signoffs
• Communicate design & installation approach & details with installer & homeowner.
• Place orders to vendors in a timely manner
• Review acknowledgments against floor plan. Make changes/corrections as needed within vendor deadlines.
• Submit acknowledgement to a colleague for 2nd review against floor plans.
• Maintain digital notes & files and physical binder for each job.
• Provide guidance & support during installation, including site visits if necessary.

Competencies/Skills

• Excellent written and oral communication skills.
• Exceptional presentation skills.
• Professional phone/email etiquette.
• Self-motivated and possess the ability to complete tasks on-time with little supervision.
• Ability to multi-task in fast-paced environment.

Required Education and Experience **MUST RESIDE ON THE ISLAND OF MARTHA’S VINEYARD**

• Minimum Associates Degree. Interior Design or related a plus.
• Experience in home décor & renovation sales (ie, kitchen & bath, furniture, surfaces, lighting, décor).

• Strong command level of cutting-edge technology – various apps, all aspects of virtual meetings, document sharing, CRM, multi-platform integration.
• Microsoft Office 365 (All aspects of Outlook, Teams, SharePoint, PowerPoint, Excel)
• 2020 Design required for kitchen designers.
• Interior or CAD-based design software experience a plus. (2020, Chief Architect, SketchUp, CAD, RevIt).
• Experience with Adobe products a plus.